Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
charming
great service
tatty rooms
strong odor
7.8/10
Very good
Rooms
7.0
Location
8.7
Service
8.3
Dining
8.3
Guest reviews
7.8/10
based on 6 reviews
7.9
7.9/10 based on 2155 reviews
David
United Kingdom,
May
2024
8.0/10
I was delighted with the charming views of the canals from the room filled with warm light reflecting off the trees. The tiny size was a downside, and cleanliness could have been better, but the canal view was excellent.
Rooms
7.0
The room facing the canal had an excellent view.
Service
7.0
The staff was overall friendly and helpful, but unexpected wake-up calls at 9 AM for an additional cost were a downside.
Location
9.0
The hotel's location by the canals was excellent, offering easy access to popular destinations and a great food market nearby.
Dining
9.0
The dining experience was excellent, with diverse and tasty options at reasonable prices.
Facilities
8.0
Facilities were above the usual standard.
Steven
United States,
March
2024
7.2/10
The hotel was in a building just around the corner with a large, old-fashioned room overlooking a canal. Despite the tatty and hot environment that made sleeping difficult, the stained glass features added charm. The service was amazing and helpful, but the location, while ideal for sightseeing, had a strong odor issue near the toilet. The dining experience was superb with a varied and plentiful breakfast, but a bit expensive at 12.50 euros per person.
Rooms
5.0
The rooms were tatty, old-fashioned, and very hot with no respite, making sleep difficult.
Service
9.0
The service was amazing and one of the best I have experienced; the staff were very helpful and kind.
Location
7.0
The hotel's location is ideal, very near Rembrandt square and within walking distance to many attractions, but there was a strong urine odor near the shower/toilet.
Dining
8.0
The dining experience was superb with a varied and plentiful breakfast, but a bit pricey at 12.50 euros per person.
Facilities
7.0
charming
tatty rooms
Tom
United States,
January
2024
8.2/10
Staying at this hotel was a mixture of good and not-so-good experiences. The rooms were spacious and had an old grandeur feel, which was gorgeous, but there was a dark, cramped attic room that showed signs of damp and needed updating, not really suitable for a couple.
Rooms
8.0
The rooms were spacious and had an old grandeur feel about them. They were clean and gorgeous.
Service
7.0
The service was overall very friendly and helpful, although there were short periods when staff were not present.
Location
9.0
The hotel's location was excellent, very near Rembrandt Square. It offered a nice view and was ideal for exploring Amsterdam.
Dining
9.0
The dining experience was superb, with a wonderful variety in a quaint dining room. Don’t miss the grill/omelet station and start your meal with champagne.
Facilities
8.0
The hotel provided great dining facilities and a lovely experience, though a bit pricey.
Richard
United States,
August
2023
8.2/10
I had a mixed experience at this hotel. The rooms were fine and clean, and the staff, especially Dennis and Roldan, were kind. Its location was convenient, being walking distance to Dam Square and close to restaurants. However, the room above seemed noisy with young guests returning at 4.00 am on one night. The hotel is situated in an older building.
Rooms
7.0
My room was fine and clean, with a big bathroom. The staff members, Dennis and Roldan, were particularly friendly. However, one night the noise from the room above was disruptive, making it seem like a dormitory for young people coming back late.
Service
9.0
The service was excellent, and the hosts were amazing. They advised us on halal options and were all really nice. However, the only parking option was paid, which was a downside.
Location
10.0
The location was exceptional, just a few minutes' walk to all popular destinations. It's in the heart of the city, close to everything you'd want to see on a short city break, making it central to everything Amsterdam has to offer day and night.
Dining
8.0
The dining experience was diverse, tasty, and reasonably priced, particularly in the interesting piano bar with bubbles. They also offered halal products, which was a plus.
Facilities
7.0
The hotel has a variety of facilities available, including housekeeping, valet parking, a shuttle service, tours/ticket assistance, and a happy hour. However, some amenities might be limited due to being in an older building.
Friendly staff
Noisy at times
Miles
United Kingdom,
July
2023
8.0/10
The hotel has some room for improvement but offers friendly service and a great location. The rooms are comfortable but need upgrading. The service is fabulous and the location is fantastic. The dining options are good, and the facilities are satisfactory.
Rooms
7.0
My room was comfortable, but it would benefit from some refurbishment and upgrading. There were signs of damp, and certain furniture could be removed to make the space more practical.
Service
9.0
The staff were extremely friendly and helpful throughout my stay, making me feel welcomed and ensuring I had a memorable experience.
Location
8.0
The hotel's location is fantastic, offering proximity to all the main attractions in the city. It was conveniently close to tram lines, making it easy to explore the area.
Dining
8.0
The dining experience was good with a fresh range of food options available. It provided a nice start to the day and fueled me for my activities.
Facilities
8.0
The facilities were up to scratch and served their purpose well during my stay.
Max
United Kingdom,
May
2023
8.4/10
I had a lovely stay at the hotel. The rooms, though old-fashioned, were basic yet charming, clean, and equipped with all the necessary utilities. The view of the Amstel river from the flowered windows was delightful. The service was exceptional and the location convenient for exploring the city. The dining experience was enjoyable, adding to the pleasure of my stay.
Rooms
8.0
The rooms were basic but charming, clean, and with a lovely view of the Amstel river from two flowered windows.
Service
9.0
The service was amazing, one of the best I have ever experienced. The staff were friendly and helpful, allowing us to explore the city without worries.
Location
9.0
The location was perfect, allowing us to easily reach all the attractions on foot. It was lovely, quiet yet close to everything in the bustling center.
Dining
8.0
The dining experience was great, perfect for lazy mornings with sparkling wine included. The visiting heron added to the charm of our stay.
Facilities
8.0
The facilities were well-maintained, making my stay comfortable and enjoyable.